Frequently Asked Questions (FAQ)

Ordering from Batteryzone.pk is actually pretty easy. All you need to do is to follow three simple steps:

1. Browse for the product you are looking for.
2. Fill the order form on the top right of each page. (An order number will be sent to you via email).
3. Our friendly customer support team will contact you for order confirmation.
4. You will get the delivery of your desired product and have to pay the amount at the time of delivery.

Yes, Rs 500/= per product shall be charge for your doorstep delivery.

Yes we do have other outlet in Karachi, kindly visit Contact page by clicking here.

Batteryzone.pk offers exchanges in cases if the product is defective. Please read  Exchange Policy for complete details.

As seen from the photos, all of the products we're offering are of very good quality. We always quality check our products before placing them in our web portal. Do note, however, that there may be a slight difference between the color on-screen and the color of the actual product due to monitor quality and/or the environment lighting when the photo was taken. As such, we can only assure you that products will be 100% original.

We don't impose a minimum order requirement. You can order as many or as few as you want.

Batteryzone.pk values the privacy of its customers, which is why we take all of the steps necessary to ensure that your details are kept securely and will not be available to third-party organizations. Please read our privacy policy for more information about the privacy and security settings of the website.

Items are sent to customers within 05 business days after they have placed their order. If you have opted for registered mail, you can keep track of the progress of your order by using the tracking ID sent to you in your confirmation email to view the status of your purchase. Please contact our customer service team if you have any concerns about product delivery.

At our customer service help desk you can change your order because we will be unable to change your order once the product has left our warehouse. If the product has yet to be shipped, you can make an alternate purchase and immediately inform to our call center at 0345-1222000.

Currently we only ship to locations within Karachi. However, you can place your orders from anywhere in the world.

With Cash on Delivery option you can pay us in cash at the time of actual delivery of product at your doorstep, without requiring you to make any advance payment on Batteryzone.pk.

All items are carefully packaged at our warehouses - as to avoid any form of damage. We ensure the package is secure and safe.